Disclosure: I am part of the Try RBC Influencer Campaign and I receive special perks as part of my affiliation with this group. The opinions on this blog are my own.
With a recent change in my employment status, our home has undergone a drastic change in income. I finished my maternity leave in September and with that came the end of my employment insurance benefits. Suddenly, we were down to one full time income from two and with a mortgage, 3 small kids and our future still very much in front of us, we needed to look into where our money was going and how to make our smaller income work the hardest for us.
RBC really wants to help people like me plan for their future and have a variety of staff trained and ready to help offer any advice to those of us who are…well, a bit clueless when it comes to the variety of ways to invest our hard earned money.
The first thing that I loved was the flexible schedule. The last thing I want to do is drag my 3 kids into a nice quiet bank to attempt to have a nice quiet adult conversation for any amount of time. If you have kids…you just get this. Having the option to go in on a Saturday when my hubby could mind the kids at home was fantastic. And with 9-4 hours, it just plain works for me to go whenever I can step away from the house. That’s huge for me. And the fact that my kids weren’t crawling up the walls and destroying stuff is likely also very huge for RBC. You’re welcome.
Once there, I was introduced to one of their financial advisers and once we settled in, I fired away with my questions about what to do with our money and the smartest way to invest it. The adviser I saw was not only very knowlegable but also approachable. She asked lots of questions about me, my family, our priorities and took the time to navigate me through the RBC website so that I could continue to look into things on my own time if I wanted to. We went through a budget, got a good visual as to where our money goes (mostly to food…seriously people, it’s like I’m feeding a frat house…). We looked at various options and picked the ones that I felt most comfortable with and then went into further detail as to how they could be of benefit to me.
It was a very informative visit and I left with pamphlets and business cards and lots of information to ponder. This is all well and good and let’s be honest here, all banks are going to provide a good outline of their services so I knew that this would be a no-brainer in terms of the quality of service. What really stood out to me was the quality of care I received in my time there. There was no rushing, no speeding through the process. I was clear from the front that I wasn’t looking to start any accounts with them during that appointment but really just wanted advice and to get to know their products and people. Not many advisers would want to take the time to carefully explain stuff to someone that wasn’t going to buy-in on day one but this is exactly what happened. She explained things to me in details, told me what they had to offer but never once came across as trying to sell me something or put any pressure on me to give them a chance or sign up for an account or anything like that. In short, I walked away feeling enriched by my experience.
Overall, I was very impressed. I’ve had dealings in the past that have not been this genuine and some that have been downright condescending. This was absolutely not the case at RBC. I felt heard and my questions were well-received and for that, I’m very grateful and impressed.
Whether we decide to
invest the wads of cash in our mattress open any investments at RBC has yet to be determined. This is something we’ll decide once I’m working casually in the New Year and we can plan out our finances for 2016. What I do know is that I would definitely walk through RBC’s doors again should the financial needs arise for us.