Another (VitaMix) Bites the Dust

Folks…it’s happened again. 3rd time is not a charm. It wasn’t better the second or third time around.

My Vitamix (a.k.a “Mighty Vity”) has broken down. Again. For the third time in less than four years.

*sad face*

And it’s the same problem again. Motor is going, nothing is happening. Just the poor makings of a smoothie, not quite combined, not quite perfect.

Fare-thee well my dear. Until we meet again.
Fare-thee well my dear. Until we meet again.

I’m not going to lie: I’m extremely frustrated by this. After 2 repairs, the problem should be fixed. For what one of these bad-boys costs, it shouldn’t break down, on average, once per year. But here we are. Shipping the blender back to be repaired. We’ll have it back in a few weeks with a new motor. By this point, my blender is boarding on bionic-status with all the fixes and new parts it’s been given.

I should give some credit to the excellent customer service I’ve been getting in each instance of the repair. They’ve confirmed that I’m not doing anything wrong with the blender and that I’m taking good care of it. They’ve never hassled me or anything of the sort and do their best to assure me that they problem will be looked at and fixed.

I’m starting to see why they have such a long warranty attached to them (mine just got “extended” to 2018). These blenders break down…a lot. I’m not sure if other brands are the same or not but this is definitely a sore spot for me because I love my blender and I don’t spend that kind of money lightly. Maybe my expectations are too high. I can’t say for sure.

Either way, here we are, sans Mighty for another few weeks. I have back up blenders but nothing high powered to handle what I like to make. I’ll make due for sure but I definitely have to wonder.

Now I’m off to go look longingly out the window for the FedEx truck to reunite me with my precious cargo.

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Stephanie

Stephanie is a Canadian Mom of 3, Runner, Certified Functional Strength Coach (CFSC), Christ-follower and all around reeker of awesomeness. When she's not chasing after her kids, you can find her dreaming big dreams and bringing them to life.

6 Responses to Another (VitaMix) Bites the Dust

  1. Oh no! Sorry to hear that! I just got a new food processor, and I am using it for EVERYTHING right now, I would be devastated if it broke! That makes me realize I should keep the warranty close by! Mine is a Cuisinart though….hopefully it lasts a little longer! I have been having a similar frustration with my garmin that keeps breaking….but hopefully I am over that now!

    Good luck!

  2. Wow that’s a lot of breakage! We have a magic bullet that works well for our purposes – I don’t know what I would do if it broke! Although we have had it for almost three years now…. hmmm. At least their customer service is excellent!

    I have a food processor I’ve never attempted to use — it could be broken from the get go and I would have no idea — let alone any idea where the receipt is… hmmm. I should keep better track of these things!

    • I love my food processor! I use it to make so much stuff. It actually works for things I never even considered making in it before! Dust that puppy off and give it a whirl!

    • Honestly, I would feel the same. I’ve also heard good things about Blendtec. If Vitamix didn’t have the customer service and warranty, I don’t know what I’d do. When it works, it’s magical. The trick is getting it to work :/

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